Frequently Asked Questions

These are our most frequently asked questions. If your question remains unanswered, don't hesitate to toss us an email at support@buffaloboards.com. We're always ready to help!

General

Yes, we do! 

Our shop is open from Monday to Friday, 9:00 AM to 4:00 PM. This is our address:

5606 Old Greenhouse Rd Houston, TX 77084

We would love to show you our products and services in person. We invite you to bring along your friends and family to see what we offer.

To ensure security and privacy, we must have individuals sign up for texts on their own. Fortunately, the process is straightforward. Visit our home page at here and fill out the form you'll find there.


You can see the sign-up form in the screenshot below:

Thank you for reaching out. In order to fulfill your request, our team will need to create a new design/print file from scratch. This process involves our designer creating the design, followed by our production lead transferring the file to our printing server and setting it up on our printer.

We can only offer this service on a one-time basis for custom orders. If you would like to proceed with a custom order, you can place your order directly on our website here: https://buffaloboards.com/collections/buffalo-custom-shop

Cornhole Bags

Choosing the right bag depends on your personal playing style. Our product range includes "fast" and "slow" bags, as indicated in each product's description. The slower bags are more suitable if you have a hard and straight throw. On the other hand, if your throws typically have a higher arc, faster bags might be the better choice for you. Ultimately, the decision rests on your preferred playing style and comfort.

The speed of our bags is detailed in the Bag Speed Chart available on our website. You can access the chart here for a comprehensive understanding.

We provide a 90-day warranty on our cornhole bags, specifically covering the seam, beginning from the delivery date. Please note, however, that the warranty does not extend to material punctures, snags, frays, or other damage generally attributed to user error or normal wear and tear.

It's important to note that the warranty will be invalidated if the bags are boiled, or products other than our recommended Bag Butter are used. Additionally, the use of fabric softeners or any off-market solutions will also result in voiding the warranty.

Regarding warranty claims, we can identify through photos if the bags have been boiled or if a product other than Bag Butter has been used. Therefore, adhering strictly to our care instructions is crucial to maintain the warranty validity.

You must present the original proof of purchase to initiate a warranty claim. The warranty is not transferrable and does not apply to bags bought from resellers or won in raffles.

Our Buffalo Bag Butter is an all-natural concoction specially formulated to accelerate the break-in process, making them more comfortable to throw and improving their overall performance. You can find it here and learn more about it here.

The separation you're noticing is a characteristic of the herringbone fabric used in these bags, and it's a common occurrence on all major cornhole bag brands that use this carpet. We have incorporated a backer into our herringbone fabric to enhance durability and maintain the structure during gameplay. Please be assured that this is not an issue and that your bags are working as intended. The terms and conditions on our cornhole bags warranty also apply to the Fallout X and the Fury.

Typical examples of herringbone wear and tear