Warranty Policy

BAG WARRANTY AND USAGE GUIDELINES

When purchasing our cornhole bags, you agree to the following terms and conditions:

The warranty for the bags specifically covers the seam for up to 90 days from the delivery date. This is a common timeline adhered to by most reputable cornhole bag manufacturers and is considered the industry standard. We understand that the bags, due to the nature of the game and the materials used, are subject to wear and tear with every use and will naturally degrade over time. The warranty does not extend to material punctures, snags, frays, or other damage attributed to user error or normal wear and tear.

You should be aware that snags, punctures, or frays are not considered manufacturing defects and can occur when bags encounter rough surfaces or sharp objects during play. While these might affect the bags' appearance, they do not impact their playability or lifespan. We recommend following guidelines such as keeping the play area clean, checking the boards for protruding nails or screws, and handling the bags gently to prevent such occurrences.

The warranty will be invalidated if the bags are boiled, or products other than the recommended Bag Butter are used. The use of fabric softeners or any off-market solutions will also void the warranty. We expect you to strictly adhere to the care instructions to maintain the warranty validity.

Please note that the warranty requires presenting the original proof of purchase to initiate a warranty claim. The warranty is non-transferrable and does not apply to bags bought from resellers or won in raffles.

GENERAL PRODUCT WARRANTY

All other products sold by Buffalo Boards come with a standard 30-day warranty from the date of delivery, unless otherwise specified in the product description. This warranty covers defects in materials and workmanship under normal use.

If a product proves to be defective in material or workmanship during the warranty period, Buffalo Boards will, at its sole option, repair or replace the product with a similar item. Replacement products or parts may include remanufactured or refurbished parts or components.

Please note that this warranty does not cover damages caused by misuse, abuse, accidents, unauthorized repairs, alterations, modifications, or natural disasters.

WARRANTY CLAIMS

If a piece arrives damaged, you can file a warranty claim by filling out the form found in the 'Customers & Support' section of the main menu at the top of our website.

This Warranty Policy does not affect your statutory rights. By purchasing our products, you agree to this Warranty Policy.